How to Vet a Pressure Washing Contractor 12 Questions That Separate Pros From Rented Machines
Yes, we're a pressure washing company publishing a guide on how to interrogate pressure washing companies — including us. We're doing it because every spring we re-wash jobs that were "cleaned" a month earlier, and quote repairs for siding that a $200 special destroyed. The barrier to entry in this trade is a rental counter and a Facebook page. These 12 questions sort the field in one phone call, and we've included the answers that should end the conversation.
The Damage-Prevention Questions
1. "What pressure will you use on my siding?"
Pro answer: "Siding gets soft washed — low pressure with a cleaning solution." May reference specific PSI under ~1,000.
Walk away: "We'll blast it right off" / "full pressure, that's how it gets clean." That's forced water behind your panel laps and February mold. (The PSI chart — share it with whoever quotes you.)
2. "How do you clean asphalt shingle roofs?"
Pro answer: "Chemical-only soft wash, never pressure — pressure voids shingle warranties." (Manufacturer positions here.)
Walk away: Any mention of pressure washing a roof, or a surface cleaner on shingles.
3. "What's in your cleaning mix?"
Pro answer: Names sodium hypochlorite percentages and a surfactant, plus how they adjust by surface. Pros talk chemistry comfortably — it's most of the job. (What's actually in the tank.)
Walk away: "Trade secret" / "just soap" / visible confusion.
4. "How do you protect my plants and landscaping?"
Pro answer: Pre-soak with water, covering or rinsing during application, post-rinse. A specific routine, not a shrug.
Walk away: "The chemicals are totally harmless." They're not — they're managed.
The Accountability Questions
5. "Can your insurance agent email me a COI?"
Pro answer: "Sure, what's your email?" Certificate of Insurance, sent from the agent, showing $1M+ liability and current dates.
Walk away: A photo of paperwork from their phone, "we're totally covered, don't worry," or any delay past a day. This single question eliminates half the field.
6. "What's your guarantee, in writing?"
Pro answer: Specific terms — e.g., a soft wash regrowth guarantee with a timeframe (ours is 1 year, written on the quote).
Walk away: "You'll love it or we'll make it right" with nothing on paper.
7. "Who's actually doing the work?"
Pro answer: The owner or named, trained employees. In a trade this young, you're often hiring the person, not the brand.
Caution: Subcontracted crews the estimator has never met.
8. "Can I see local before/afters and reviews?"
Pro answer: Google profile with reviews they don't control, photo gallery of local work.
Walk away: Stock photos, no Google presence, or only testimonials on their own site.
The Quote-Quality Questions
9. "Is the quote written, and what exactly does it include?"
Pro answer: Written scope: surfaces, methods per surface, protections, exclusions, total. (Public pricing is even better — ours is a calculator anyone can use.)
Walk away: A number in a text message with no scope.
10. "Why is your price higher/lower than the other quotes?"
Pro answer: A specific, comfortable explanation — equipment, insurance, guarantee, method. Pros know their numbers. (Calibrate with the 2026 local price guide.)
Walk away: Pressure tactics — "this price is only good today."
11. "What happens if something gets damaged?"
Pro answer: A process: documentation, insurance claim, direct repair. They've thought about it because they're accountable for it.
Walk away: "Nothing's ever been damaged." Everyone who works on houses long enough has a story; pros have a process.
12. "Do you use hot water for concrete?"
Pro answer: Yes, with a surface cleaner — heat is what releases oil and winter salt; the surface cleaner prevents wand striping.
Caution: Cold-water-only is a rental-grade setup. Fine for some jobs; know what you're buying.
Quote Red Flags at a Glance
| Red flag | What it usually means |
|---|---|
| Price far below local range | No insurance, no guarantee, or pressure-on-everything |
| Door-to-door "in the neighborhood" special | Classic storm-chaser pattern; no accountability next month |
| Cash only / large deposit upfront | For residential washing, full payment should follow completed work |
| "We can do it right now" | Real operators are scheduled out, especially May–August |
| No physical address or service area listed | Hard to find later, by design |
Call and ask every question on this list — we wrote it because we like how we score. Guardsman-founded, $1M insured, COI on request, 1-year written guarantee.
📞 218-576-8610Realtors, HOAs, and property managers: feel free to share or link this checklist with clients — no attribution needed, though a link is appreciated. Related: 2026 Price Guide · The PSI Chart · Soft Wash vs. Pressure Wash
© 2026 Up North Pressure Washing · Duluth, MN · Service Area · Pricing